AI Agency · Enns, Austria

We build AI agents that work for your business.

Mlivo AI is your AI agency in the Enns region. We design, integrate and operate AI agents that answer inquiries, coordinate appointments and create quotes — automatically, around the clock.

  • ✓ Answers customer inquiries automatically
  • ✓ Books appointments & sends reminders
  • ✓ Routes qualified inquiries cleanly
24/7
agents available
< 2 wks
to go-live
Local
personal point of contact
Why now

Inquiries get lost. Responses take too long.

Many businesses lose potential customers every day because inquiries aren't answered immediately or fall through the cracks internally. That's exactly where our agents come in.

📩

Inquiries captured manually

The same questions, every day, handled by hand across WhatsApp, email and web forms.

📅

Appointments unstructured

Back-and-forth by phone or messenger for every single booking.

📄

Internal processes not structured

Information scattered, handoffs happen verbally, tasks slip through.

⚡

Reactive instead of structured

Always caught in day-to-day operations — little time for what matters.

Our AI agents

A specialised agent for every task

We don't build a single chatbot — we build a team of AI agents, each one specialised for a job and connected to your existing systems. You decide which agents go live.

📩
Inquiry agentAnswers automatically

Captures and answers incoming inquiries via website form, email or chat — structured, immediate, with handoff to the right person.

📅
Booking agentCoordinates appointments

Connects booking systems with automatic confirmation and reminders — synced to your calendar and CRM.

📄
Quote agentCreates documents

Generates standardised quotes, confirmations and info packages from your templates and structured input data.

⚙️
Process agentAutomates workflows

Automates internal workflows: notifications, data handoffs between platforms, status updates and recurring tasks.

📊
Reporting agentDelivers insights

Produces automatic evaluations and reports from your system data — structured and regular, without manual effort.

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Integration agentConnects your tools

Interconnects WhatsApp, CRM, calendar and tools via APIs — data flows automatically, no manual syncing.

How we work as an agency: we handle design, integration and ongoing operation of your agents. We build with n8n, Make.com and leading AI models — assembled into a system tailored to your business, not a plug-and-play kit.
New · For architects & planners

AI right inside your CAD software — via MCP connector

Using the Model Context Protocol (MCP), we connect AI assistants such as Claude directly to your design tools. You describe what you need in plain words — the AI creates the 3D model in FreeCAD and changes it on request.

FreeCAD model of a detached house with garage, created by AI via an MCP connector
A real test from our office: a detached house with garage, driveway, path and plot — modelled by Claude in FreeCAD via an MCP connector, from a text description.
🏠
Variants & massing studies in minutes

Building volumes, roof shapes, garage left or right — several variants for the first client meeting, without hours of modelling.

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Hand off routine work

Placing windows, laying out walls on a grid, naming and organising parts — the assistant takes over the repetitive steps.

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Ask your model

“What is the footprint?” or “List all windows with dimensions” — answers straight from the model instead of measuring by hand.

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Set up in your office

We install and configure the connector on your workstations, train your team and, on request, build custom tools for your standards.

From a real project
3D model of a detached house with pool and garden, created by AI in FreeCAD via MCP
Real project: a detached house with basement, two storeys, barrel roofs, wraparound balcony, pool and landscaping — built with Claude in FreeCAD via the MCP connector, neatly structured into basement, ground floor, upper floor, roof, outdoor areas and plot.
To be clear: the AI delivers drafts and groundwork — design, checking and responsibility stay with you. Today this runs with FreeCAD; whether your software can be connected (e.g. via an API) is something we check in the intro call. Your CAD files stay on your computer; your instructions and the model information needed for them are sent to the AI service.
Our process

From zero to running agents — in 4 steps

No technical knowledge needed. As your agency, we handle the entire setup.

01
Situation analysis

We understand your current processes

Free intro call (30 min.) — we review your existing workflows and define together which agents make sense to deploy.

02
Build & setup

We build your agents

We configure and integrate everything with your information, your tone and your processes. Nothing to install or program on your end.

03
Go-Live

Your agents go live

The agents go into operation. You receive a walkthrough of how everything works and an overview of all running processes.

04
Operations & support

We keep them running

We monitor, optimise and adjust your agents continuously. The monthly flat rate covers operations, updates and support.

How to start

Start small, with clear results.

Especially for planning, engineering and technical offices: first understand where AI really pays off in your business — then build exactly that.

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Step 1 · from € 1,290

AI workshop for your team

Half day, full day or programme — practical, with your own tasks. A documented measure for AI literacy under Art. 4 EU AI Act.

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Step 2 · fixed price € 1,890

AI assessment

Half a day on site plus a written report: your processes and data, three prioritised use cases, data protection and tool concept, a defined pilot agent. Fully credited if you commission the pilot.

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Funding · Upper Austria

Up to € 7,000 grant

With DIGITAL.PLUS 26, the state of Upper Austria funds AI projects at 35 % (max. € 7,000). Our funding package (assessment + pilot + workshop + operation) starts at € 14,900. Application deadline: 2 Nov 2026.

Packages

Three ways to get started.

From a single agent to a full agent team — tailored to your business. We define the right scope and price together in the free intro call.

Minimum term 6 months · monthly cancellation thereafter

Starter
One agent — a single core process fully handled
from € 2,490 setup + € 249/month
  • 1 AI agent
  • Setup & integration
  • Monthly optimisation
  • Email support
Get in touch
Business
Multiple agents + system integration — the standard for growing businesses
from € 5,900 setup + € 490/month
  • 2–4 AI agents
  • CRM / calendar integration
  • Bi-weekly optimisation
  • Priority support
  • Monthly reporting
Get in touch
Advanced
A full agent team on your terms — every process, every integration
from € 9,900 setup + from € 890/month
  • Full agent team
  • Custom development
  • Weekly optimisation
  • Dedicated point of contact
  • Full monthly reporting
Get in touch
📌 Fixed scope, fixed monthly rate — no surprise invoices. 📌 Guide prices from — final scope & price in the free intro call. 📌 All prices final — no VAT (small-business rule § 6 UStG)
Cloud track · All-in-One

One portal for everything — under your brand

The fast cloud route: CRM, inbox, booking, funnels and AI assistants in one system — branded as your own. Ideal for businesses that want to be up and running quickly.

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CRM + unified inbox

WhatsApp, SMS, email and web chat in one inbox — every contact and conversation in one place.

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AI chat & phone assistant

Answers, qualifies and books appointments — by chat and by phone, around the clock, in German.

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Online booking

Self-service booking with automatic confirmations and reminders — fewer no-shows, less back-and-forth.

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Landing pages & funnels

Campaign pages with a clear call to action — every inquiry lands directly in your CRM.

🔁

Automatic follow-up & reviews

No lead is forgotten: automated follow-ups and review requests that build your reputation.

📱

Your own app (optional)

Optionally as your own branded app for Android and iOS — your customers, your brand.

Two tracks, your choice: the All-in-One portal is the fast cloud route. For data-sensitive businesses we offer the same capabilities on-premise — running locally on your own hardware.
Stadtturm Enns
Enns Region · Upper Austria

Personal, on site, in the Enns region

Personal service on-site — we come to you, set everything up and stay with you. Enns is the oldest city in Austria. Now also with AI agents.

View On-Premise
Own hardware · Enns region / Upper Austria only

On-Premise: agents running at your site

For businesses with data privacy requirements — we come in person, install a Mac Mini on-site and set everything up. Available in the Enns region and surroundings (Upper Austria).

Hardware

Mac Mini M4 installed on-site

We deliver and install a Mac Mini directly at your business. The automation platform and all your data run locally on your hardware. AI model requests go via the OpenAI API depending on configuration — your workflows and logs stay with you.

Mac Mini M4 (16 GB, 256 GB SSD)at cost
Mac Mini M4 (24 GB, 512 GB SSD)at cost
Hardware passed on at cost — no markup on hardware.
Setup incl. on-site installation€ 690 + package setup
Monthly remote managementpackage monthly rate
  • Delivery & on-site installation of Mac Mini
  • All agents set up and configured
  • Connection to WhatsApp, email, calendar
  • Team briefing (~1 hr)
  • Remote maintenance, updates and monitoring
  • API costs (OpenAI) included up to the agreed usage volume
  • Support for technical issues
Get in touch
When does on-premise make sense?

Advantages over cloud solution

01
Data privacy & GDPR

Orchestration, logs and customer data remain local on your hardware. AI model requests run via the OpenAI API depending on setup (GDPR-compliant configuration available).

02
Local orchestration

The automation platform runs on your hardware, not on third-party servers. An internet connection is required for AI model requests.

03
Full control

All data, logs and configurations stay with the client — not on third-party servers.

04
Lower ongoing costs

A monthly flat rate — more cost-effective than some cloud packages at higher volume.

How it adds up:
Hardware at cost + one-time on-site setup + monthly remote management.
Who benefits? After roughly 6 months it tends to be more cost-effective than comparable cloud packages — and the hardware stays with you. We work out the exact figures for your situation in the intro call.
Always included

Monthly flat rate — everything covered

No hidden API costs, no surprise invoices. The monthly flat rate covers the agreed scope of services and usage.

API costs included (fair use)

OpenAI API fees are included up to the usage volume agreed in your contract — no token billing, no surprises. If your volume grows permanently, we adjust the flat rate together, transparently and in advance.

Maintenance & updates

When OpenAI changes something or an agent shows errors, we handle it. No extra cost.

Minor adjustments

New products, changed hours, different prices — we update your agents continuously.

Support

For questions or issues, we respond by email within 24 hours on business days.

Monthly optimisation

We regularly review how your agents perform and improve responses, workflows and conversion.

No technician needed

You need no IT knowledge and no in-house technician. We handle everything remotely.

Training · New

AI training for your team

We don't just build agents — we make your team fit for AI. Practical in-house training: less fear of contact, real time savings in day-to-day work, and clarity on data protection. On-site at your company or online.

🧭
For employees

AI basics

ChatGPT & co. in everyday work: emails, texts, research, routine — faster and with less effort.

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For leadership

Fields of application & use cases

Potentials, risks, data protection — and where AI really pays off in your own operation.

⌨️
Hands-on

Prompting & tools

Hands-on workshop: learn to prompt, work with concrete tools, implement your own use cases directly.

🎯
Custom

Tailored to you

Tailored to your industry and department — sales, office, production.

Formats
Half day · 3–4 h

Impulse workshop

Compact entry point — overview, live demos, first hands-on. Ideal to get started.

Full day

Hands-on workshop

In depth, with exercises and concrete use cases from your daily work.

Series · multiple dates

Training programme

Several sessions over weeks — sustainable, with follow-up and support between dates.

Included: handouts, prompt collection and certificate of participation (documented measure under Art. 4 EU AI Act). Impulse workshop € 1,290 · Hands-on workshop € 2,290 · Training programme € 5,400 — each for up to 12 participants, second group on the same day −15 %.
Examples

What that looks like in your line of work

💅

Beauty studio

Answers price and appointment questions around the clock and collects the booking details — ready for the next morning.

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Trades business

Takes quote requests in a structured way — trade, scope, address, preferred date — and forwards them cleanly.

🩺

Practice / therapy

Answers standard questions and cuts down phone load, so the team has more time for patients. Where health data is involved: on-premise only.

📐

Planning & architecture office

Answers questions from project documents with sources, turns site-meeting notes into minutes with a task list and flags authority deadlines in the inbox — a person always approves.

Case study

Example: from inquiry chaos to clear structure

“

Starting point (example scenario): a beauty studio answers inquiries irregularly — evenings and weekends a lot piles up, and appointments get shuffled back and forth by phone.

Solution: an inquiry agent gives a friendly first reply within seconds around the clock, with a price range and an appointment suggestion; a booking agent confirms automatically and puts the appointment in the calendar.

Before/after: first reply in seconds instead of hours, no more lost inquiries, clear handovers. This is an illustrative example; specific economic outcomes are not guaranteed and depend on individual factors.

2
agents deployed (example)
sec.
first reply, not hours
< 2 wks
to go-live
M

Ing. Alen Mlivo

Founder · Mlivo AI

Mlivo AI is a local AI agency based in Enns, Upper Austria. I build, integrate and operate AI agents for small businesses — hands-on, personal and on-site where it counts.

No call centre, no anonymous project. One contact who stays with you and keeps your agents running.

Why Mlivo AI

A personally run AI agency — not an anonymous software subscription.

🤖
vs. ChatGPT / AI tools

ChatGPT answers questions. Our agents automate workflows — connected to your calendar, CRM and email. No generic tool does that for your specific business.

👷
vs. Freelancer

A freelancer delivers once and disappears. As your agency we permanently handle operations, optimisation and support — an ongoing partnership, not a one-off project.

⚙️
Technology under the hood

We build with n8n, Make.com and leading AI models — assembled into a system built for your specific operation. Custom work, no plug-and-play kits.

Who it's for

Ideal for — and not suitable for.

✓ Ideal for

  • Businesses and offices with 5–50 employees
  • Businesses that answer similar inquiries every day
  • Owners who want to reclaim time for what matters
  • Service providers with appointment or quote processes
  • Anyone who doesn't want to deal with the technical side

✗ Not suitable for

  • Companies looking for the cheapest off-the-shelf chatbot
  • Industries with highly complex, manual individual decisions
  • Businesses without a stable volume of recurring processes
  • Anyone expecting AI as a magic solution with zero setup
FAQ

Answers before you even ask.

What does an AI agent cost?

Start with an AI workshop from € 1,290 or a fixed-price AI assessment for € 1,890 (fully credited). Agent packages from € 2,490 setup + € 249/month — AI usage within quota, maintenance and support included. Funding of up to € 7,000 is possible in Upper Austria.

How fast can we start?

Your agents are usually up and running in under two weeks — from analysis to go-live.

Do we need technical knowledge?

No. We handle setup, integration and operation completely. You get a short introduction — that's all you need.

What about our data (GDPR)?

On request everything runs on-premise on your own hardware. Workflows, logs and customer data stay local — configured with GDPR in mind.

Does it work with our existing tools?

Yes. We connect WhatsApp, email, calendar and CRM via APIs — your systems stay, the agents dock on.

What if an agent makes mistakes?

We monitor your agents continuously. Corrections, updates and small adjustments are included in the monthly rate.

Will customers know they are talking to AI?

Yes. Since 2 August 2026 this is mandatory under Art. 50 of the EU AI Act — our agents are labelled as AI by default and hand over to a person whenever needed.

Which AI models do you use?

Whatever fits your requirements: OpenAI with EU data residency where available, European providers, or fully local on your own hardware. You decide where your data goes.

Are we locked in?

No. After the 6-month minimum term you can cancel monthly — and you receive an export of your workflows and data.

Contact

Ready for your own agents?

Free initial call (30 min.) — we figure out together which agents bring the most value for your business.

Location
Enns, Austria

No sales pressure. No hidden costs. Reply within 24 hours.